Administration Assistance

Assistance by the Hour

Select this option to request ONE-TIME assistance with your VPS or dedicated server that is outside the scope of normal technical support. Multiple quantities may be ordered.

Virtual Server Administrator

A Server Administrator provides ongoing monthly assistance in the routine maintenance of your VPS or dedicated server. Rate is per hour.

DNS entry or change

Select this option to request one-time assistance with an entry or change to your domain name's Host Record in our Customer Portal. This may include subdomains (Canonical Names).

DNS entry or change at external registrar

Select this option to request one-time assistance with an entry or change to your domain name's Host Record located at an external registrar. This may include subdomains (Canonical Names).

Site Restoration From Backup

Choose this option to give our staff permission to restore your website with a Siteworx backup that you provide.

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